At Zee Press, your satisfaction is important to us. If you’re not fully satisfied with your purchase, please review our refund guidelines below.

Introduction

By accessing or using the Zee Press website and services, you agree to comply with these terms.

Refund Eligibility

To qualify for a refund, you must reach out to us within 15 days of receiving your order. The item must be unused and in the same condition as when it was delivered.

How to Request a Refund

To initiate a refund, contact our support team at support@zeepress.us with your order information. After we receive and inspect the returned item, we’ll inform you whether your refund has been approved or denied.

Approved Refunds

If your refund is approved, the credited amount will be returned to your original payment method within a few business days.

Items Not Eligible fo Refund

Some items cannot be returned or refunded, such as custom-made orders and perishable products.

Delayed or Missing Refunds

If you haven’t received your refund yet, please recheck your bank account. Then contact your credit card provider, as processing times may vary. If you’ve completed these steps and still haven’t received your refund, reach out to us at support@zeepress.us.

Exchanges

We only replace items that arrive damaged or defective. To request an exchange, please email us at support@zeepress.us.

Need Help?

For any questions regarding our Refund Policy, don’t hesitate to contact us at support@zeepress.us.